On October 22, 2020, leaders from across the district held a Zoom conference to introduce families to The R-Factor and serve as a refresher for others. The presenters for the evening were Mr. Jon Hood, Director of Student Services, Safety and Security; Pat Samanich, New Albany High School Dean of Students; Michael Carr, New Albany High School Asst. Principal; Tommy Snyder, New Albany Intermediate School Asst. Principal; Barry Ward, New Albany Primary School Asst. Principal; and Diane Herman, New Albany Schools Community Well-Being Liaison & NAHS parent.