Frequently asked questions about Here Comes the Bus®

  • What is Here Comes the Bus? Why might I need it?

    Here Comes the Bus is an easy-to-use website and app* that enables you to see the location of your child’s school bus on a smartphone, tablet, or personal computer. This way, you know when the bus is near your stop, so you can send your child out at just the right time.

    How does it work?

    Here Comes the Bus uses global positioning system (GPS) technology to locate and track your child’s school bus. It is powered by software from Synovia Solutions, who are experts at tracking data, which they’ve been providing to fleet managers across North America for over 15 years.

    Is the information private and secure?

    Here Comes the Bus uses HTTPS, just like a bank or online store, which means that all communications between your web browser and the site is encrypted and secure. (That’s what the S in “HTTPS” stands for – secure.)

    How do I sign up?

    Visit or download the mobile app from the Apple Store or Google Play and follow the instructions below. 

    1. Click “Sign Up”
    2. Enter NAPLS  school code 87572, Click “Next” followed by “Confirm”
    3. Complete the “User Profile”
    4. Under “My Students” click “Add.” Enter your child’s last name and PowerSchool student ID number
    5. Once you confirm your information, you’re ready to begin using Here Comes the Bus.

    How much does it cost?

    Here Comes the Bus is available at no cost to all families in any school district that has purchased the service.

    What’s the difference between the mobile app and the website?

    The primary difference is how you access the data. The look and feel are different on a mobile device for better on-the-go use. You can use the mobile and tablet apps anywhere you can use a mobile device.

    Do I need separate accounts for each of my children? Or separate accounts if we all want to be notified separately?

    You and your children can access all the information about the buses using just one Here Comes the Bus account. Just download the app on each student's phone and login using your user id and password that you used to set up the original account.